Find answers to common questions about Slot Social Zone competitions
Click 'Login' in the top right corner, then select 'Register'. Fill in your Georgian details including valid ID, phone number, and email. You must be 18+ and a Georgian resident to participate.
You need a valid Georgian ID card or passport, and a Georgian phone number. We may also request proof of address for additional verification.
Yes, you must be 18 years or older to participate in competitions. This is strictly enforced as per Georgian gaming regulations.
Winners are selected using certified random number generation. Each ticket has an equal chance of winning, and the process is completely transparent and fair.
Each competition has a clearly displayed end date and countdown timer. Competitions typically run for 1-4 weeks depending on the prize value.
Yes! There's no limit to how many competitions you can win. Each competition is independent, so you can participate in multiple competitions simultaneously.
We offer luxury cars, cash prizes in Georgian Lari, vacation packages, technology items, and exclusive experiences across Georgia.
We accept all major Georgian bank cards, online banking, mobile payments, and bank transfers. All payments are processed in Georgian Lari (₾).
Yes, we use bank-level encryption and are PCI DSS compliant. Your payment information is never stored on our servers and is processed through secure Georgian payment gateways.
Ticket purchases are generally final once a competition is live. However, if a competition is cancelled, all participants receive full refunds within 5-7 business days.
No hidden fees! The ticket price shown is exactly what you pay. Prize delivery, taxes, and winner support are all included at no extra cost.
Winners are notified immediately via email and SMS. We also call winners within 24 hours to arrange prize delivery and provide winner support.
Cash prizes: 24-48 hours via bank transfer. Cars: 7-14 days with free delivery across Georgia. Experiences: Coordinated with you for the perfect timing.
We handle all applicable Georgian taxes for you. Cash prizes over certain amounts may be subject to income tax, which we'll help you understand and manage.
Yes! We deliver cars anywhere in Georgia at no extra cost. Our delivery team will coordinate with you to find the most convenient location and time.
Yes, we are fully licensed and regulated in Georgia. We comply with all Georgian gaming laws and regulations to ensure a safe and fair experience.
Contact our support team at support@slotsocialzone.com or call our Georgian helpline. We'll process your request within 48 hours and ensure all data is handled according to privacy laws.
Yes! We support responsible gaming. You can set daily, weekly, or monthly spending limits in your account settings. We also offer self-exclusion options.
We take responsible gaming seriously. Visit our Responsible Gaming page for resources, or contact Georgian gambling support services. We offer self-exclusion and spending limit tools.
Our Georgian support team is here to help you 24/7. Contact us for personalized assistance.